Field Services

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Benefits of Mobile Application

Improves Efficiency:

  • Ability to view existing and create new service requests by Field Service engineers.

  • Service Order assignment and confirmation on the go, no need to make a phone call to office or wait till reaching office.

  • View Customer details and receive directions on map to Customer location.

  • Reassign service requests to other team members.

Saves Time:

  • Accept customer feedback on premise immediately after completion of job.

  • Ability to raise invoice post completion of service request.

  • Check parts status and raise reorder ticket for parts out of stock.

Platform:

  • Google Android: 4.1.2 (Tablet 7")

  • Apple iOS: 5.1 (iPad 2)

Support: